Frequently Asked Questions
Here are some frequently asked questions about the Fireflies Holiday Lights at Segra Park. Any updates on weather affected events or changes to hours of operations can be found on our social channels, which are linked below.
What does my ticket entry include?
All tickets are general admission and get you access to the breathtaking view of more than one million LED Christmas lights with themed areas, numerous vendors and visits with Santa Claus.
Is there food available?
Yes! A wide variety of food and drink choices will be available, as well as holiday-themed drinks and concessions throughout the concourse.
Can I walk around more than once?
Yes! Once you're inside Segra Park, you may stay as long as you'd like!
What are the hours of the event?
Sunday - Thursday
6 pm - 9 pm (last entry at 8:45 pm)
Friday - Saturday
6 pm - 9 pm (last entry at 8:45 pm)
Holidays (December 17-30)
6 pm - 9 pm (last entry at 8:45 pm)
New Years Eve
5 pm-8 pm (last entry at 7:30 pm)
Can I buy tickets online?
Mobile ticketing has been implemented for all events. Our Ticket Office at Segra Park is available to accommodate any ticketing issues, but all ticket purchases will be conducted online. Attendees are encouraged to purchase tickets in advance for ease of entry.
Can I buy tickets at the box office?
No. The Ticket Office will only be operational for ticketing issues and not purchases.
Where can I book a hotel that's close by?
See nearby hotels and book now at Experience Columbia SC:
Columbia SC Hotels | Bed & Breakfasts | Suites | Extended Stays
What's the rain policy?
If an event is canceled due to inclement weather, we will immediately update our website and social media as soon as we have information. Weather can change quickly, so be sure to stay tuned to these channels for any and all updates! If no further updates are posted, no changes to the event time have been made.
Certain areas of the ballpark may remain closed due to inclement weather, particularly heavy rain and/or lightning. A specific answer as to which areas will be closed or which areas remain open is not possible because varying degrees of inclement weather cause different effects on different areas. The Columbia Fireflies make every effort to reopen the entire ballpark as quickly and safely as possible.
In the event that the event is officially canceled, you will be able to exchange your ticket to any remaining 2022 Columbia Fireflies Holiday Lights date (based upon availability, no refunds will be issued). In order to do this, simply hold onto your ticket and bring it to the Ticket Office when you have picked out a new date.
Will Santa be there?
Yes! Santa will be available every Saturday night through December 17, as well as December 21, 22 and 23.
Can I bring in strollers or wheelchairs?
Yes. We allow both at Segra Park.
Is there a clear bag policy?
Yes. These events will adhere to the normal Segra Park clear bag policy. Click here for more information.
How do you become a vendor?
Space is limited and dates will be filled upon a first come, first served basis. Vendor booth registration ends Monday, November 14, 2022. For more information on how to book your vendor booth space today, please contact:
Jason Haller
Corporate Partnerships Account Executive
(803)-888-3044
Is there a charge for parking?
Fireflies Holiday Lights guests can park in the Freed Street Parking Deck located on the corner directly across from main plaza of Segra Park. Parking rates for the Freed Street Parking Deck will be announced soon and will be updated on this website as soon as they are available. ADA Accessible parking spots will be available in the Freed Street Parking Deck as well as in the parking lot beyond the right field fence with access off Barnwell Street. Additional parking for the Fireflies Holiday Lights will also be available along the surface streets surrounding Segra Park throughout the BullStreet District.
Is there assigned seating?
All tickets are general admission. We do have several areas around the ballpark for guests to sit down, relax and enjoy the light show.
Is there a discount for military, seniors or large groups?
Yes. Military, seniors, first responders and group pricing (for 15 or more people) is offered every day. Military (both active and retired), Seniors (Age 65+) and First Responders receive $2 off.
Contact
If you have any further questions, feel free to call or email the Fireflies to have a representative help solve any problems you may have.
803-726-4487